News

February 3, 2021

On Wednesday, February 3, BOA received updates including a new layout of past, present, and future student enrollments on the student page:

BOA Student Page New Layout

January 25, 2021

Update 1/26/21: Due to the issues described in this article, Kaltura has disabled the update to the newer version, but those whose applications were already auto-updated may still experience crashing. Bottom line for all users: If Kaltura Capture crashes repeatedly each time you launch it, simply reboot your computer. There is no need to revert to the older version; once you have rebooted, you should no longer experience crashing.

December 17, 2020

Starting January 6, 2021, at 8 am, whenever any campus member uses their UC Berkeley Zoom account to host a meeting that is recorded to the Zoom Cloud, the resulting recording will be automatically copied to UC Berkeley’s campus video management system, Kaltura. One of two things will happen:

November 24, 2020

About

This document is intended to help instructors design online quizzes in bCourses that minimize the opportunity for academic integrity violations.

The quiz tools in bCourses, Gradescope, and other platforms may make it easier to replace a few high-stakes assessments with more, lower-stakes assessments, lowering the incentive for students to cheat on a few, high-stakes instances.

November 17, 2020

In support of remote instruction for the upcoming Spring 2021 semester, Digital Learning Services has developed two new bCourses templates that are available to all instructors starting Nov. 30, 2020

The DLS Core Template and the DLS DesignPlus Template both provide instructors a consistent structure for organizing their course site founded in best practices in online pedagogy and promote effective learning for all students by incorporating accessibility standards.

November 13, 2020

Digital Learning Services will be operating with reduced staff Monday-Wednesday, November 23-25 and is available to provide urgent support between 9am to 4pm via email (see specific service page for contact details). Requests will be prioritized by urgency. Service or support requests received during the UC Holidays between Thursday 11/26 and Sunday 11/29 will be replied to beginning Monday 11/30. The team will monitor for major outages from bCourses and Kaltura during the holiday period.

October 26, 2020

A new version of the Kaltura Capture desktop application has been released. You can verify the version that you are using currently on the splash screen when the application is opening; the previous version was 4.2.83 and the new version is 4.2.110. (If you miss the splash screen, click the Manage link and then switch to the information tab.)

We recommend updating, as 4.2.110 fixes bugs which have resulted in problematic recordings. Specific issues resolved:

October 8, 2020

If you see an error message of “Application Error”, please send an email to kalturahelp@berkeley.edu (not to “customer care” as the error indicates) and the support team can resolve the issue by repairing your account. Currently, this particular issue must be fixed on a case-by-case basis, and we need to know who you are to resolve. (It is helpful if you provide a screenshot, too.)

September 14, 2020

Instructors are reporting playback issues. There continue to be occasional errors in upload and delays in transcoding following uploads and/or editing. 

Please send email to kalturahelp@berkeley.edu if you experience issues with Kaltura.

We can fix some issues, and it allows us to track how you are impacted.  

September 10, 2020

Last week Kaltura stated that issues related to the migration to Amazon Web Services would be resolved over the Labor Day weekend. However, while we have seen some improvements, we have received tickets identifying new issues with: 

  • Delays in video uploads

  • Delays in video *transcoding and processing 

Kaltura has acknowledged these issues and has provided the following update as of [9/10/20 at 2:25 PDT]

September 2, 2020

Over the last few weeks, instructors and students have reported issues related to: 

  • Access to My Media and Media Gallery.

  • Ability to play videos in My Media and Media Gallery, as well as embedded videos.

  • Extremely long delays, time outs, and/or total inability to upload videos

  • Extremely long delays and/or inability to process video for distribution (transcoding).

August 14, 2020

Syncing issues with video and audio have occurred with longer dual-stream videos (i.e. those in which you capture both Camera and Screen). To avoid these issues we recommend that you:

August 7, 2020

Screenshot of bCourses/Canvas Zoom Integration

Updated Zoom Integration to be Released August 15th, 2020

May 18, 2020

Research Teaching and Learning (RTL) is pleased to announce the arrival of two key teaching and learning infrastructure improvements for fall 2020. The first is the Kaltura audio/video management platform. The second is significant updates to classroom capture hardware. With start-up funding generously provided by the UC Berkeley Student Technology Fund, together these improvements will provide instructors and students with needed virtual and physical classroom capabilities.

April 28, 2020

Summer Sessions 2020 will be conducted in a remote instruction format. To support instructors, DLS has developed the following resources also available on the DLS website Summer Sessions page.

February 19, 2020

On Wednesday February 19 2020, BOA was updated to add the following features and enhancements:

January 9, 2020

On Thursday January 9 2020, BOA was updated with the following features and enhancements:

December 11, 2019

On Wednesday December 11 2019, BOA was updated:

November 20, 2019

On Wednesday November 20 2019, BOA was updated with the following new features and enhancements:

screenshot of canvas's new gradebook

New Gradebook Released January 6th, 2020