Some users may see Kaltura Media Gallery “Application Error”

October 8, 2020

If you see an error message of “Application Error”, please send an email to kalturahelp@berkeley.edu (not to “customer care” as the error indicates) and the support team can resolve the issue by repairing your account. Currently, this particular issue must be fixed on a case-by-case basis, and we need to know who you are to resolve. (It is helpful if you provide a screenshot, too.)